Terms of Service

lowCAD is a platform for creating, customizing, publishing, buying, and downloading parametric 3D model software and related files.

The operator is identified in our Imprint. A model's author is not necessarily its contractual seller. The seller, license, total price, and delivery conditions must be identified before a paid order. Contact [email protected] if these details are unclear.

We may review listings for quality, security, policy compliance, and marketplace trust, but we do not guarantee every model is suitable for every use case.

Imported mesh reconstructions are approximations. Dimensions, internal features, and manufacturing suitability must be checked before use. A preview is not an engineering certification.

You must provide accurate account information, have the legal capacity or authorization needed for the relevant contract, and keep credentials secure. Notify us of suspected unauthorized access.

We may suspend or terminate accounts that violate these terms, infringe rights, attempt fraud, abuse the platform, or create security risks.

Developers may publish original or properly licensed models. By publishing, you confirm you have all rights needed to list, sell, license, and support the content.

You retain ownership of your content. You grant lowCAD the rights needed to host, display, market, process, deliver, and make the content available through the platform.

The current save flow makes models publicly accessible, including drafts. Do not upload confidential designs or personal data without the necessary rights and permission.

Listings must not contain malware, illegal content, deceptive claims, infringing material, unsafe instructions, or content that violates applicable law.

The currently published platform fee for paid developer sales is 2%. Processor fees, taxes, refunds, and chargebacks may also affect proceeds. The applicable seller agreement must specify deductions and settlement arrangements before paid listings are offered.

Payment is handled through the selected Stripe or PayPal checkout. These terms do not promise automatic split payments or a particular developer payout schedule. Mandatory price and tax disclosures remain applicable.

Buying a model gives you the license described on the listing or, if no separate license is shown, a personal or internal business license to download and use the model outputs.

Unless expressly allowed, you may not redistribute, resell, sublicense, or make the source files publicly available.

Mandatory consumer withdrawal and digital-content defect rights take precedence over these terms and seller policies. For qualifying EU consumer distance contracts, a 14-day withdrawal period generally applies; order-specific withdrawal information must be supplied.

For paid digital downloads, paying or accessing a file does not by itself waive withdrawal rights. Early expiry requires the statutory conditions, including express prior consent to early performance, acknowledgment of loss of the right, commencement of performance, and the required contract confirmation (§ 356(6) BGB).

For defective digital products, statutory remedies may include correction, price reduction, termination, or damages where applicable (§§ 327 et seq. BGB). A blanket “no refunds” rule does not override these rights.

Contact [email protected] with the order reference and request. Prior contact with support is not a condition for exercising statutory rights. No particular voluntary refund or alternative-dispute-resolution policy is promised here.

We may restrict content or accounts for illegal content, infringement, fraud, malware, or breaches of these terms. Restrictions must be proportionate; applicable notice, explanation, and redress rights remain unaffected.

Report suspected illegal content to [email protected]. Include the precise model URL, reasons, supporting information, and your name and email where legally required, together with a statement that the information is accurate and complete to the best of your knowledge. Affected users can use the same contact to request review.

Availability and suitability can vary. Nothing in these terms excludes mandatory guarantees or liability that cannot lawfully be limited, including for intent, gross negligence, injury to life, body or health, or applicable product liability. Statutory rights for digital products remain unaffected.

Users are responsible for validating models before manufacturing, printing, engineering use, commercial use, or safety-critical use.

Our Privacy Policy explains how we process personal data.

We may publish updated terms for future use and notify users of material changes. Existing purchases retain the terms applicable when the contract was made unless a lawful change is agreed. Continued use alone is not consent to changes where express agreement is required.